Grant Thornton Relies on 5FSoftware for Digital Client Communication

Grant Thornton Relies on 5FSoftware for Digital Client Communication

June 25, 2022
Grant Thornton and 5FSoftware in cooperation

Regensburg, March 1, 2022. The Grant Thornton AG, one of the leading mid-sized auditing firms in Germany, relies on 5FSoftware’s Cloud Collaboration Platform. In recent months, this platform has been rolled out nationwide, across all locations, and across various business units within the auditing firm. Among other things, the 5F Team set up and trained over 600 employees as platform users. This successful collaboration has since developed into a partnership of equals, which is already jointly working on further functions for the 5F Platform.

Digitalization is not an End in Itself

Auditors and tax consultants are currently facing the challenge of requesting, obtaining, tracking and digitally processing the large number of data from their clients – despite the promising future visions surrounding artificial intelligence and process automation.

5FSoftware’s Cloud Collaboration Platform supports this. The request for documents is completely digital from the very first process step, independent of location and device, and, of course, GDPR-compliant. Thanks to the scalability of the 5F Platform, almost any client structure and client size can be mapped.

Thus, the 5F Platform offers intuitive and intelligent solutions for requesting, collecting, and digitizing client data.

High Data Security Requirements for Professional Secret Bearers

Professional secret bearers work daily with sensitive data from their clients. According to 5FSoftware’s security understanding, widespread file-sharing solutions are not suitable for digital data exchange and digital communication between professional secret bearers and clients. At 5FSoftware, on the other hand, data security comes first. Grant Thornton also shares this view, which is why they chose 5FSoftware.

“The review of 5F’s services has shown that the solution was designed from the outset to meet the needs of auditors, tax consultants, and lawyers—particularly with regard to data protection and data security.”

Philipp Wiesauer, Head of Strategic Digital Projects, Grant Thornton AG

Grant Thornton confirms: 5F supports implementation and provides long-term customer guidance

To implement 5FSoftware’s Cloud Collaboration Platform, Grant Thornton’s 600 users had to be introduced to the platform as quickly as possible. On the one hand, the 5F Team was confronted with the omnipresent difficulties of the COVID-19 pandemic. On the other hand, there was the major challenge of training a large number of users spread across various locations in Germany.

All these challenges could be mastered through a strategically oriented training concept. The feedback from Grant Thornton is the confirmation of success for this.

“We have never experienced a smoother implementation of a new system. Employee acceptance is overwhelming. We are also receiving a great deal of positive feedback from our clients.”

Philipp Wiesauer, Head of Strategic Digital Projects, Grant Thornton AG

From 5FSoftware’s perspective, this is precisely the key to success when it comes to introducing a new software solution for clients — and also within firms:

“Our support is not a one-time service. Rather, we see ourselves as solution finders and are in constant exchange with our customers, who use our platform every day. So we can together Develop concepts to adapt the platform to individual needs.

Christian Lang, CEO of 5F GmbH

Grant Thornton and 5FSoftware – Partnership with a Future

After the first business units are already successfully working with the 5F Platform, the project collaboration now foresees the rollout to all other business units. In total, over 1,300 Grant Thornton users are expected to work with the Cloud Collaboration Platform.

In parallel, separate development projects, such as a single sign-on for all employees, were also carried out. Through open mutual exchange and a high degree of utilization, the 5F Platform is put to the test daily. The practice-oriented and high-quality feedback helps to continuously develop the 5F Platform.

Another advantage: All developments to the software are carried out entirely in-house and autonomously. Chief developer Andreas Baier sees a unique selling point in this:

“5F is independent of external development service providers and can respond quickly and flexibly to feedback, requests, and suggestions, implementing them accordingly.”

Andreas Baier, CTO and Co-Founder of 5F

We look forward to continuing and expanding the successful cooperation to date.

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