{"id":27744,"date":"2026-01-23T18:53:17","date_gmt":"2026-01-23T17:53:17","guid":{"rendered":"https:\/\/www.5fsoftware.de\/faq-items\/what-data-protection-and-security-documents-do-you-provide-e-g-dpa-toms\/"},"modified":"2026-01-29T17:34:07","modified_gmt":"2026-01-29T16:34:07","slug":"what-data-protection-and-security-documents-do-you-provide-e-g-dpa-toms","status":"publish","type":"avada_faq","link":"https:\/\/www.5fsoftware.de\/en\/faq-items\/what-data-protection-and-security-documents-do-you-provide-e-g-dpa-toms\/","title":{"rendered":"What data protection and security documents do you provide (e.g. DPA, TOMs)?"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1456px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p>We would be happy to provide you with the usual documents for your review. These include in particular the DPA (including an overview of sub-processors) and information on the technical and organizational measures (TOMs). We provide a white paper on IT security in two versions: A general version is available to all users on the platform and can be shared or requested from us if required. A detailed, confidential version is available to licensees on request after signing a non-disclosure agreement.   <\/p>\n<p>On request, we can also provide you with evidence of certifications of our hosting and partner services, such as ISO certifications for Telekom\/Open Telekom Cloud and d.velop.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":17,"featured_media":0,"menu_order":14,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"faq_category":[155],"class_list":["post-27744","avada_faq","type-avada_faq","status-publish","format-standard","hentry","faq_category-faqs-security"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What data protection and security documents do you provide (e.g. DPA, TOMs)? - 5FSoftware | Plattform f\u00fcr Datenaustausch und Kommunikation<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What data protection and security documents do you provide (e.g. DPA, TOMs)? - 5FSoftware | Plattform f\u00fcr Datenaustausch und Kommunikation\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.5fsoftware.de\/en\/faq-items\/what-data-protection-and-security-documents-do-you-provide-e-g-dpa-toms\/\" \/>\n<meta property=\"og:site_name\" content=\"5FSoftware | Plattform f\u00fcr Datenaustausch und Kommunikation\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-29T16:34:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.5fsoftware.de\/wp-content\/uploads\/cropped-5FSignet_dunkelblau_1024x1024.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"512\" \/>\n\t<meta property=\"og:image:height\" content=\"512\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.5fsoftware.de\\\/en\\\/faq-items\\\/what-data-protection-and-security-documents-do-you-provide-e-g-dpa-toms\\\/\",\"url\":\"https:\\\/\\\/www.5fsoftware.de\\\/en\\\/faq-items\\\/what-data-protection-and-security-documents-do-you-provide-e-g-dpa-toms\\\/\",\"name\":\"What data protection and security documents do you provide (e.g. DPA, TOMs)? - 5FSoftware | Plattform f\u00fcr Datenaustausch und Kommunikation\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.5fsoftware.de\\\/en\\\/#website\"},\"datePublished\":\"2026-01-23T17:53:17+00:00\",\"dateModified\":\"2026-01-29T16:34:07+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.5fsoftware.de\\\/en\\\/faq-items\\\/what-data-protection-and-security-documents-do-you-provide-e-g-dpa-toms\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.5fsoftware.de\\\/en\\\/faq-items\\\/what-data-protection-and-security-documents-do-you-provide-e-g-dpa-toms\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.5fsoftware.de\\\/en\\\/faq-items\\\/what-data-protection-and-security-documents-do-you-provide-e-g-dpa-toms\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\\\/\\\/www.5fsoftware.de\\\/en\\\/5f-cloud-platform-for-data-exchange-and-communication\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQs\",\"item\":\"https:\\\/\\\/www.5fsoftware.de\\\/en\\\/faq-items\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"What data protection and security documents do you provide (e.g. DPA, TOMs)?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.5fsoftware.de\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.5fsoftware.de\\\/en\\\/\",\"name\":\"5FSoftware | Plattform f\u00fcr Datenaustausch und Kommunikation\",\"description\":\"5F | Die Plattform f\u00fcr Kanzleien und Unternehmen \u2013 zur effizienten und sicheren Zusammenarbeit mit Mandanten, Kunden und Lieferanten.\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.5fsoftware.de\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.5fsoftware.de\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.5fsoftware.de\\\/en\\\/#organization\",\"name\":\"5FSoftware | Plattform f\u00fcr Datenaustausch und Kommunikation\",\"url\":\"https:\\\/\\\/www.5fsoftware.de\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.5fsoftware.de\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.5fsoftware.de\\\/wp-content\\\/uploads\\\/5Flogo-blau-1000x1000-1.png\",\"contentUrl\":\"https:\\\/\\\/www.5fsoftware.de\\\/wp-content\\\/uploads\\\/5Flogo-blau-1000x1000-1.png\",\"width\":1000,\"height\":1000,\"caption\":\"5FSoftware | Plattform f\u00fcr Datenaustausch und Kommunikation\"},\"image\":{\"@id\":\"https:\\\/\\\/www.5fsoftware.de\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.instagram.com\\\/5fsoftware\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/5fsoftware-gmbh\\\/mycompany\\\/?viewAsMember=true\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"What data protection and security documents do you provide (e.g. DPA, TOMs)? - 5FSoftware | Plattform f\u00fcr Datenaustausch und Kommunikation","robots":{"index":"noindex","follow":"follow"},"og_locale":"en_US","og_type":"article","og_title":"What data protection and security documents do you provide (e.g. DPA, TOMs)? - 5FSoftware | Plattform f\u00fcr Datenaustausch und Kommunikation","og_url":"https:\/\/www.5fsoftware.de\/en\/faq-items\/what-data-protection-and-security-documents-do-you-provide-e-g-dpa-toms\/","og_site_name":"5FSoftware | Plattform f\u00fcr Datenaustausch und Kommunikation","article_modified_time":"2026-01-29T16:34:07+00:00","og_image":[{"width":512,"height":512,"url":"https:\/\/www.5fsoftware.de\/wp-content\/uploads\/cropped-5FSignet_dunkelblau_1024x1024.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.5fsoftware.de\/en\/faq-items\/what-data-protection-and-security-documents-do-you-provide-e-g-dpa-toms\/","url":"https:\/\/www.5fsoftware.de\/en\/faq-items\/what-data-protection-and-security-documents-do-you-provide-e-g-dpa-toms\/","name":"What data protection and security documents do you provide (e.g. DPA, TOMs)? - 5FSoftware | Plattform f\u00fcr Datenaustausch und Kommunikation","isPartOf":{"@id":"https:\/\/www.5fsoftware.de\/en\/#website"},"datePublished":"2026-01-23T17:53:17+00:00","dateModified":"2026-01-29T16:34:07+00:00","breadcrumb":{"@id":"https:\/\/www.5fsoftware.de\/en\/faq-items\/what-data-protection-and-security-documents-do-you-provide-e-g-dpa-toms\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.5fsoftware.de\/en\/faq-items\/what-data-protection-and-security-documents-do-you-provide-e-g-dpa-toms\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.5fsoftware.de\/en\/faq-items\/what-data-protection-and-security-documents-do-you-provide-e-g-dpa-toms\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Startseite","item":"https:\/\/www.5fsoftware.de\/en\/5f-cloud-platform-for-data-exchange-and-communication\/"},{"@type":"ListItem","position":2,"name":"FAQs","item":"https:\/\/www.5fsoftware.de\/en\/faq-items\/"},{"@type":"ListItem","position":3,"name":"What data protection and security documents do you provide (e.g. DPA, TOMs)?"}]},{"@type":"WebSite","@id":"https:\/\/www.5fsoftware.de\/en\/#website","url":"https:\/\/www.5fsoftware.de\/en\/","name":"5FSoftware | Plattform f\u00fcr Datenaustausch und Kommunikation","description":"5F | Die Plattform f\u00fcr Kanzleien und Unternehmen \u2013 zur effizienten und sicheren Zusammenarbeit mit Mandanten, Kunden und Lieferanten.","publisher":{"@id":"https:\/\/www.5fsoftware.de\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.5fsoftware.de\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.5fsoftware.de\/en\/#organization","name":"5FSoftware | Plattform f\u00fcr Datenaustausch und Kommunikation","url":"https:\/\/www.5fsoftware.de\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.5fsoftware.de\/en\/#\/schema\/logo\/image\/","url":"https:\/\/www.5fsoftware.de\/wp-content\/uploads\/5Flogo-blau-1000x1000-1.png","contentUrl":"https:\/\/www.5fsoftware.de\/wp-content\/uploads\/5Flogo-blau-1000x1000-1.png","width":1000,"height":1000,"caption":"5FSoftware | Plattform f\u00fcr Datenaustausch und Kommunikation"},"image":{"@id":"https:\/\/www.5fsoftware.de\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.instagram.com\/5fsoftware\/","https:\/\/www.linkedin.com\/company\/5fsoftware-gmbh\/mycompany\/?viewAsMember=true"]}]}},"_links":{"self":[{"href":"https:\/\/www.5fsoftware.de\/en\/wp-json\/wp\/v2\/avada_faq\/27744","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.5fsoftware.de\/en\/wp-json\/wp\/v2\/avada_faq"}],"about":[{"href":"https:\/\/www.5fsoftware.de\/en\/wp-json\/wp\/v2\/types\/avada_faq"}],"author":[{"embeddable":true,"href":"https:\/\/www.5fsoftware.de\/en\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/www.5fsoftware.de\/en\/wp-json\/wp\/v2\/comments?post=27744"}],"version-history":[{"count":2,"href":"https:\/\/www.5fsoftware.de\/en\/wp-json\/wp\/v2\/avada_faq\/27744\/revisions"}],"predecessor-version":[{"id":27746,"href":"https:\/\/www.5fsoftware.de\/en\/wp-json\/wp\/v2\/avada_faq\/27744\/revisions\/27746"}],"wp:attachment":[{"href":"https:\/\/www.5fsoftware.de\/en\/wp-json\/wp\/v2\/media?parent=27744"}],"wp:term":[{"taxonomy":"faq_category","embeddable":true,"href":"https:\/\/www.5fsoftware.de\/en\/wp-json\/wp\/v2\/faq_category?post=27744"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}